With 10 (and growing!) service locations throughout the United States and helpful remote assistance should you need it, the UNITED GRINDING Customer Care team connects you with a network of qualified service technicians and trained technical advisors.
Whether you need preventive maintenance, software updates for STUDER and WALTER machines, emergency repairs or someone to bounce ideas off of, here’s the step-by-step process you can take.
STEP 1: CALL THE HELPLINE.
When you have a problem or a question, call (937) 847-1234. We’re available 24/7/365.
STEP 2: WORK WITH YOUR UNITED GRINDING REGIONAL SERVICE MANAGER.
Together, you’ll coordinate the action plan. With fast response times thanks to our nationwide footprint, your machines will be at maximum efficiency sooner rather than later.
STEP 3: BRING IN YOUR SERVICE TECHNICIAN.
Whether on-site or remote, UNITED GRINDING technicians diagnose problems, perform repairs, assess and restore machine geometry and formulate service inventories.
STEP 4: WHILE YOU HAVE THEM THERE, TALK ABOUT THE FUTURE.
Our Customer Care team provides free on-site service consultations to help you take on new applications and identify the best ways to tackle project needs. It’s all designed to help you succeed.
AN EXTENSION OF YOUR TEAM.
We can’t emphasize enough how helpful it is to have someone you can rely on who knows you, knows your business and knows what they’re doing right when they walk in. It’s a consistent time, money and stress saver.
For more uptime and less downtime, get in touch with our service team.
Contact Customer Care
Ready to talk to our service team about PM, repairs or future applications? Complete this form and we will reply as soon as we are able.